What is Extra Care

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What is Extra Care?

The concept of Extra Care can still be confusing. We like to define extra care by saying it is having the freedom of living in the community and the security and support of a care facility. Every service user will have a self-contained property with a tenancy with the relevant housing provider. We are not care homes nor do we try to operate like one. We will ensure there is a dedicated care team on site 24 hours a day to provide commissioned care visits and also respond to emergency calls.

Extra care promotes social inclusion for all, this is why we have dedicated communal areas for social engagement. Care Support will promote the ethos of Extra Care and ensure we promote the following in our schemes.

  • Positive risk taking
  • Flexible approach to support planning
  • Full engagement from our service users on the running of the services
  • Maintain and establish new partnership working opportunities
  • Encourage and maintain independence at varying levels
  • Person-centred support plans that are regularly reviewed in partnership with the service user, relatives and other professionals
Darcy House - A Care Support extra care property

Why should you trust Care Support?

Not only are we well respected within the social care sector, but we always strive for improvement. We retain all our contracts with our local authorities but are often successful at winning new business. Care Support is not one to say no to a challenge and we hold some of the busiest Extra Care contracts.

Whilst we no longer provide community home care so we can focus on specialising in Extra Care we hope you find a home in our little Care Support community.

We will recruit individuals from different backgrounds and experience to ensure we provide the best care for our service users.

We are registered with the Care Quality Commission to ensure we are working in line with all regulations and legislations, we are regularly inspected by them and quality checked by our local authorities.

Elderly lady who has left a testimonial for Care Support

“I am very happy with my carers. They treat me very nicely and with respect and honour. I really love having them around and to Care Support, your services are very satisfactory. Keep it up.”

Service User

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